Joyabuy offers a comprehensive membership points system designed to enhance the shopping experience for our customers. Members can earn points through various activities, such as making purchases, referrals, and participating in promotional events.

Point Earning Rules

For every purchase made through our purchasing service, members earn points equivalent to a percentage of the total purchase amount. The percentage may vary depending on the current promotion or membership level.

Point Redemption

Accumulated points can be redeemed for discounts on future purchases or exchanged for special rewards available exclusively to Joyabuy members. The redemption rate and available rewards are subject to changes based on the membership level achieved.

Membership Levels and Benefits

As members accumulate points, they can ascend through different membership levels, from Bronze to Platinum. Higher levels offer greater benefits, including higher points earning rates, access to exclusive sales, and personalized shopping assistance.

• Bronze Level: Entry-level membership with standard point earning rates.
• Silver Level: Achieved after acquiring a set number of points; offers faster point accumulation.
• Gold Level: Members gain access to exclusive events and early notification of sales.
• Platinum Level: Top-tier membership includes VIP customer service support and maximum point earning potential.

Upgrading Membership

To upgrade membership levels, members must accumulate a specific number of points within a calendar year. Upgrades are automatically applied after reaching the required threshold, and members are notified of their new status via email or through their Joyabuy account dashboard.